At Northeast Exports, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or communicate with us.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Company or business name
- Billing and shipping information
- Product inquiries and order details
- Any information you voluntarily provide through contact forms, emails, or other communications
We may also collect non-personal information such as browser type, device information, IP address, pages visited, and website usage statistics to improve our services.
How We Use Your Information
The information we collect may be used to:
- Respond to inquiries and quotation requests
- Process and manage orders
- Provide customer support
- Improve our products, services, and website
- Send important updates regarding orders or services
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly.
Information Sharing
We may share your information only when necessary with:
- Shipping and logistics partners
- Payment service providers
- Government or regulatory authorities when required by law
- Trusted service providers assisting in website operation or business activities
All such parties are expected to protect your information appropriately.
Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to use commercially acceptable security practices, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before providing personal information.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Our website and services are intended for business and general users and are not directed toward children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.
Thank you for trusting Northeast Exports.